Tough Country Communications upgrading service in Brocket, Alberta

With the increasing interest for service within Brocket, Alberta and surrounding area, Tough Country Communications Ltd. is investing in the community to provide improved internet speed and reliability.

Tough Country Communications has upgraded equipment serving the community and is in the process of installing a new fiber link within the community to allow for faster speeds and growth opportunities.

As a local company, located in Pincher Creek, we pride ourselves on fast response times for installations and repairs.

Tough Country Communications continues to offer internet packages that meet every need and budget. As always, we have no data limits, hidden fees or contracts.

Call us at 403-627-4126 or for more details.

Supporting the Wardner Community Association

We proudly support the Wardner Community Association by providing free WiFi to their Library and Community Center. Free High-Speed Wireless Internet is available for Visitors and Staff of Center and Library.

Good news for Crowsnest Pass – Sentinel Area

Tough Country is able to service parts of the Sentinel Area East of Coleman, Alberta, with Wireless High-Speed Internet Service now. The area covered stretches from the Crowsnest Lake to Allison Creek Road, including Tecumseh Road. Inquire today!

Merry Christmas and a Happy New Year!

From the staff at Tough Country Communications:

Merry Christmas and a Happy New Year!

Our office will be closed during the holidays, reopening January 3rd, 2017. We have technical phone support available from December 27th to December 30th, 10am to 4pm. Phone: 403-627-4126

Thank you for your patronage,

Bjorn Thielen

General Manager

TC supporting the University of Lethbridge

Tough Country is happy to support the University of Lethbridge in their West Castle Alpine Monitoring Project by delivering Internet to their remote sensing stations in the Castle Mountain Resort area in southern Alberta.

The University installed several remote sensing stations for environmental monitoring situated along the North-East aspect of Gravenstafel Ridge. The Objective is the long-term monitoring of water and energy balance in this Southern Alberta headwater basin.

For more information about this project please visit their website at

Invoices to be sent out 1st of the Month

Historically Tough Country has sent invoices on the 15th of the month,  for the services in the upcoming month.  We are changing this process,  and will be sending invoices on the 1st of each month.  The March invoices will be sent out March 1st,  and will be due by March 31st.

This should make it easier for everyone to understand their bill.

We appreciate your efforts to keep your account current. If you have any questions or concerns,  please contact us.

PS: We now offer credit and debit payments in the Pincher Creek office!

Tough Country and JRT Wave Email Access

If you have a or email address, you can access your email here:


Or simply click on WEBMAIL in the top menu bar. We’ve also listed the email-link under LINKS.

If you need to set up your or email address in Outlook or another email software please use the following settings:

SMTP (incoming/outgoing) server address:
Username: full email address
POP3 port (SSL): 995
IMAP port (SSL): 993
SMTP port (SSL): 465
SMTP TLS/SSL required: yes
Set email server to not keep a copy

Merry Christmas and a Happy New Year!

Merry Christmas and a Happy New Year from Tough Country Communications!

Over the last five months, Tough Country has been busy upgrading the equipment on existing communication towers, installing new equipment on customer premises, and installing new towers to better serve you. We are committed to continue this work in 2016.

Our office is closed over the holidays from December 24th noon, and will reopen January 4th, 2016 at 8:00am. We will have phone support for emergencies during daytime but not on the statuory holidays.

Looking forward to serving you in 2016.

Bjorn Thielen
General Manager