Vmax  Rural Community High Speed Internet

We have launched our new vMax Internet in select rural communities! With a download speed of up to 50 Mbps you can do it all – from streaming videos on multiple devices to gaming and face-timing to uploading large files.

Our Vmax Internet comes with worry-free unlimited data usage. We will not restrict your download speeds during peak times – you get the most our network can handle at any time. This is what sets us apart from our competitors.

Vmax currently available in:

  • Leavitt, AB
  • Mountain View, AB
  • Elko, BC
  • Jaffray, BC


We are working on creating more Vmax zones across our entire service area.  See https://www.toughcountryinternet.ca/high-speed-internet/ for plans and pricing information.

Supporting the Wardner Community Association

We proudly support the Wardner Community Association by providing free WiFi to their Library and Community Center. Free High-Speed Wireless Internet is available for Visitors and Staff of Center and Library.

Good news for Crowsnest Pass – Sentinel Area

Tough Country is able to service parts of the Sentinel Area East of Coleman, Alberta, with Wireless High-Speed Internet Service now. The area covered stretches from the Crowsnest Lake to Allison Creek Road, including Tecumseh Road. Inquire today!

Merry Christmas and a Happy New Year!

From the staff at Tough Country Communications:

Merry Christmas and a Happy New Year!

Our office will be closed during the holidays, reopening January 3rd, 2017. We have technical phone support available from December 27th to December 30th, 10am to 4pm. Phone: 403-627-4126

Thank you for your patronage,

Bjorn Thielen

General Manager

TC supporting the University of Lethbridge

Tough Country is happy to support the University of Lethbridge in their West Castle Alpine Monitoring Project by delivering Internet to their remote sensing stations in the Castle Mountain Resort area in southern Alberta.

The University installed several remote sensing stations for environmental monitoring situated along the North-East aspect of Gravenstafel Ridge. The Objective is the long-term monitoring of water and energy balance in this Southern Alberta headwater basin.

For more information about this project please visit their website at artemislab.ca

Invoices to be sent out 1st of the Month

Historically Tough Country has sent invoices on the 15th of the month,  for the services in the upcoming month.  We are changing this process,  and will be sending invoices on the 1st of each month.  The March invoices will be sent out March 1st,  and will be due by March 31st.

This should make it easier for everyone to understand their bill.

We appreciate your efforts to keep your account current. If you have any questions or concerns,  please contact us.

PS: We now offer credit and debit payments in the Pincher Creek office!

Tough Country and JRT Wave Email Access

If you have a toughcounty.net or jrtwave.com email address, you can access your email here:



Or simply click on WEBMAIL in the top menu bar. We’ve also listed the email-link under LINKS.

If you need to set up your toughcounty.net or jrtwave.com email address in Outlook or another email software please use the following settings:

SMTP (incoming/outgoing) server address: mail.toughcountry.net
Username: full email address
POP3 port (SSL): 995
IMAP port (SSL): 993
SMTP port (SSL): 465
SMTP TLS/SSL required: yes
Set email server to not keep a copy

Merry Christmas and a Happy New Year!

Merry Christmas and a Happy New Year from Tough Country Communications!

Over the last five months, Tough Country has been busy upgrading the equipment on existing communication towers, installing new equipment on customer premises, and installing new towers to better serve you. We are committed to continue this work in 2016.

Our office is closed over the holidays from December 24th noon, and will reopen January 4th, 2016 at 8:00am. We will have phone support for emergencies during daytime but not on the statuory holidays.

Looking forward to serving you in 2016.

Bjorn Thielen
General Manager